Blog & News

Is someone actively managing your network? Far too often, I talk with companies where no one is managing their networks. Networks are set up and then just...

Have you experienced the communication and knowledge gap between business leaders and IT professionals? Business leaders talk about margins, return on...

As life sciences companies grow, they need to move to new facilities. For new spaces, business managers look at cost per square foot, amenities, location,...

Is your company backing up its files? Most companies have a backup plan. Unfortunately, these backup plans can fail due to human error, hardware failure...

For companies with an internal IT professional or team, it often seems that IT projects take a very long time to get done. This is caused by two different...

When you find a company has provided good service to you, it’s natural to want to work with them again. However, that does not mean they are a good choice...

Once companies get large enough to justify the cost of a full-time IT professional, business managers assume that the logical thing to do is to hire...

“Who is in charge of your IT network?” seems like it would have an obvious answer. However, companies that do not have a full-time IT team often do not...

Do you expect your technology to work reliably 100% of the time? The problem is that technology relies on the interaction between multiple complicated...

Passwords play an important part of your network. If you do not have them documented, your business could be at risk. No matter whether you use in-house...

Custom-built software can often look like a great solution to the specific needs of a growing company. The challenge is that most companies dramatically...

Dedicated servers are a cost effective way to control a server without having to manage it. However, some companies are taking unnecessary risks with this...

While it is good to approach life with a thankful mindset, Thanksgiving is a great time to reflect on specific reasons to give thanks. As I reflect on...

Does your physical location match your values? For fast growing companies, space is often a challenge. However, it is worth the effort to match your space...

It’s always interesting to me when people know what they should do but don’t do it. That is often the case with IT security. Companies know they should...

If you are considering using a new IT Service Provider, it can be easy to get caught up listening to their pitches and only hearing about what they do...

For Skyriver IT, 2015 has been a year of growth and change: many new hires, a new website, and a new office. It was a great year. I hope it has been for...

How was your 2015? Was it prosperous... and peaceful? I hope so. In my New Year message, last year, I shared how incorporating Truthfulness, Compassion,...

Is your business growing enough that you need to find more space? This is the time of year where many companies are considering their needs for the year....

Your IT infrastructure can either be an impediment to reaching your goals for 2016 or it can be a strategic advantage. When you do not invest in the right...

Email filters and security software (formerly known as anti-virus) do their best to protect computer users from scams, viruses and malware. However, they...

One of the common problems we see at companies is user education. To empower users and enable productivity, users need to be educated on the specific...

Is your IT helpdesk responsive? Or, do users have to follow up more than once to get some of their IT issues resolved? Unfortunately, in a lot of...

Do you have any interest in the Venture Capital happenings in San Diego? Then you can attend this SDVG event on the evening of Feb 23 as our guest (as a...

As we continue to grow, one of our challenges is finding experienced IT engineers who are interested in helping us change the IT services industry. So, we...

Do you find that most bigger IT projects run behind schedule and go over budget? That was my experience when I was the head of operations and finance. And...

One of the challenges that many growing companies face is that their data gets stuck in different silos. This is not a big deal when the business is small...

On the surface, that may seem like a strange question. Company culture is all about values and the atmosphere of the company, right? So is your company...

Many business people see outsourced IT services only as a cost saving measure - a way to cut IT costs. While in some instances outsourced IT services can...

While there was a lot of hype around cloud computing even five years ago, the technology is maturing. And, it makes a lot of sense for some businesses to...

Do you value flexibility in your IT infrastructure? A lot of fast-growing companies do. They feel that the added flexibility can attract talent. The...

Are you looking for cost savings around IT? A lot of companies are. The challenge is identified in a recent article in CIO Magazine that highlights how...

IT has become a critical component to nearly every business, and yet, the IT team is often misaligned with the business. This can happen if you do not...

Companies that reach a certain size typically want to hire a full-time IT professional. The IT infrastructure is often a point of frustration and a...

Good IT security and proactive maintenance greatly reduce IT problems. However, even the best security and maintenance will not eliminate all problems....

Do you find IT Policies and Procedures to be an exciting topic? No? That is why most small and midsize business don’t ever develop and document them....

A lot of business people talk about IT security. However, I find that a lot of executives do not really know where their business stands on it. The...

Most organizations have a challenge finding the optimal amount to spend on their IT infrastructure. Some spend too little which causes system...

During the Great Recession, a lot of companies stopped investing in their IT infrastructure. And that made sense, since there is no need for upgraded...

Do you trust the advice of a car salesperson? Then, should you trust the advice of a IT professional who has sales quotas? We think IT professionals...

There is a threat from hackers to executives and senior managers that is growing. It’s called “whaling” and it is not spam. It is actually very targeted...

Are you using software as a service (SaaS), also called cloud services? Many companies move to SaaS solutions because the total costs are lower and they...

In San Diego, many of the fastest growing businesses are very data driven. These companies produce a lot of data and it is central to their business...

Are you happy with your current IT solution? We talk with many companies that are not happy with their IT situation, but are not willing to make a...

Have you ever watched a landscaper install irrigation? They know the best places to install the hoses, which sprayers work best at each location, how much...

Not all data breaches are on the scale of Target and Home Depot. As a matter of fact, most of them are with much smaller companies. The reason is simple:...

Do you trust your IT team? It may sound like an unusual question, but it’s actually really important. Unlike other areas of a business, like marketing and...

In talking with companies around San Diego, we find that many companies (and not just small ones) do not have someone managing their networks. They had...

As your company grows, you will need to move to new facilities at some point. (We just did less than a year ago.) When you are looking at new space, there...

Do you speak IT? Most business managers do not. There can be a real communication and knowledge gap between business leaders and IT professionals. You...

The wrong time to find out your files are not being backed up properly is when you need them. Even with a backup plan in place, your company could fall...

Internal IT projects can take a very long time to get done. If the team tells you it will take four weeks to complete a project, it can often take four...

Are you extremely reliant on technology these days? As things move into the cloud, most of us need to be connected to get work done. That is why we expect...

Are you using technology to its fullest potential? Far too often, we see businesses that just slap technology onto existing business processes without...

Some growing companies look to custom-built software because they think that their needs are different than most other companies. And custom-built...

Whether you realize it or not, passwords play an important part of your network. If these passwords are not documented and stored somewhere you can access...

Does your company use dedicated servers? They are a cost effective way to control a server without having to manage it. However, in talking to some...

Technology can be as critical to business success as finance and sales. However, the IT team is frequently not consulted on major business decisions. And...

Have you ever installed a new CRM or ERP system that ended up not being used or only minimally used? This is a common problem. When most companies look at...

When most business executives think about company culture, they typically think of things like vision, values, policies and practices. One area that is...

How does your company view technology investments? Do you see technology as a strategic investment or an expense? Technology can provide your company with...

Most business executives know that they should invest time and effort on IT security to protect their companies. Stories like the breaches at Target, the...

One of the things I like about Thanksgiving is that so many people take time to think about what they are thankful for. One thing I am thankful for is the...

There is a lot of technology you can apply to help protect your network from viruses, malware, denial-of-service attacks, and more. However, technology...

Do you want to see some of the coolest new startups in San Diego, while meeting a great group of people? Then join us for PitchFest 2016 on December 13th....

Software as a Service (SaaS) takes a lot of the IT concerns off of your IT team and typically provides a better experience for users (no need to update,...

Does your organization embody the values you want? After some challenges with employees and clients early in 2016, we realized that we were not living up...

Was 2016 a good year for you? I hope so! In 2016, Skyriver IT faced some challenges, found new opportunities for growth, and made it to be a good year...

One of the things we see is that some companies only think of their IT infrastructure as an expense. What they are missing is how their IT infrastructure...

Recently, we have been talking more about Business Process Improvement (BPI) and we have come to realize that quite a few business executives are not...

In your organization, who is responsible for user education? In our experience, this is one of the most commonly overlooked responsibilities in IT...

Does your sales system talk to your accounting system? When companies are small, it’s not a problem when your systems don’t talk to each other, because...

The beginning of the year is when many growing businesses consider their upcoming space needs. This can lead to moving locations or adding additional...

In speaking with many organizations and IT professionals, it has become clear that IT professionals typically get promoted to IT management for one of two...

It’s a common complaint that IT projects always get delayed and go over budget. And while technology can be complicated, that alone does not explain this...

Have you ever thought about how your IT support and infrastructure impacts company culture? They are more connected that you might think. Your company...

As companies grow, one of the big challenges we see is data getting stuck in different silos. When a company is small, it is easy to communicate and keep...

There is a lot less hype around cloud computing than just five years ago. And while everything has not moved to the cloud as was frequently predicted,...

Many fast-growing companies have a lot of “variety” in their IT infrastructures. They think that flexibility around types of computers, operating...

Is your organization looking for cost savings around IT? It’s a common strategy for businesses. Even fast growing companies sometimes need to rein in...

Is IT a critical component of your business? It certainly is for most businesses. And one of the big challenges we see is that many IT teams are...

The more your company relies on technology, the more problematic IT disasters are for your company. Being proactive with IT security and maintenance...

Simply mentioning IT Policies and Procedures can generate a yawn from most business people. And that is why many businesses never develop them. However,...

One place where we see the most confusion around IT infrastructure is figuring out the right amount to spend for specific solutions and overall needs....

There is a lot of talk about IT security. However, we have found that a lot of business managers do not have an honest assessment of where their network...

Is your company in the habit of investing in your IT infrastructure? This is a common challenge we still see with growing companies. During the Great...

Have you ever bought something that had a lot of cool features, but did not do the basic thing well? For example a toaster oven that has all kinds of cool...

When you walk into a Verizon store and ask about whether you should choose Verizon or Sprint, do you expect to get unbiased information? No, you get a...

While this threat is not new (we first wrote about it over a year ago), it is still happening. So, we wanted you to be aware of it. It’s called “whaling”...

Are you using cloud services, also known as software as a service (SaaS) or storage as a service? Cloud services are typically sold as “worry free” and...

So many companies we meet are unhappy with their IT solution, whether in-house or a provider. However, they are not willing to make a change. Why? They...

Simply mentioning IT Policies and Procedures can generate a yawn from most business people. Not having IT Policies and Procedures can lead to unnecessary...

IT professionals should be considered trusted advisors as they are critical to helping companies build and maintain the right IT infrastructure. The...

As we continue to grow, one of our challenges is finding experienced IT engineers who are interested in helping us change the IT services industry. So, we...

Cyber security is as much about good habits as it is about having the right hardware and software in place. Here are five IT Security Tips For Life...

“The best and most beautiful things in the world cannot be seen or even touched. They must be felt with the heart.” -Helen Keller

As 2017 comes to a close, we wanted to take a moment to wish you health, happiness and prosperity in the New Year.

We have had a few leadership changes recently as our CEO moves to Chairman of the Board and our CFO moves to CEO.

The internet is incredibly useful for both work and recreation, but it’s become a terrifying security threat in recent years. Articles seem to be coming...

Have you ever thought about how IT support and infrastructure impacts company culture? They are more connected that you might think. Your company culture...