Have you ever thought about how IT support and infrastructure impacts company culture? They are more connected that you might think. Your company culture is created based on values and company atmosphere. Do you want to create a culture where employees suffer through to get results? Or is your ideal culture to have employees who are empowered and supported so they can deliver their best work?
For many employees, IT support and the related infrastructure is something they have to “deal with” or attempt to work around. IT does not enable users in this type of culture and creates frustration. However, when an IT team delivers great service and provides the right tools, employees can focus on getting their jobs done. Employees feel appreciated, because the IT team and infrastructure are there to keep them productive.
If you are looking for ways to upgrade your company culture, take a look at your IT support and infrastructure. It may be a great place to start.