About Us
Skyriver IT was created to help entrepreneurs stay focused on their business without the distraction of IT issues. Get to know us:
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Our Story
Siyamak Khorrami, our Founder and Rudy Michelon, our CEO received advice they could not trust and poor service levels as power users of IT services. They wanted a better user experience. SkyriverIT leverages technology to provide you with a reliable and efficient IT infrastructure that aligns with your business goals.
Core Values
Truthfulness
We call it like we see it and we communicate in a jargon-free way. We approach things with honesty and integrity. Whether it is setting up business goals, or setting up a server, we are clear on what we are trying to accomplish and what we need to do to accomplish that goal.
Compassion
We care about our clients, our colleagues and our community. We take ownership for client outcomes, both on the technical side and how clients experience the interaction. Our colleagues feel supported by the team and we strive for a good work-life balance.
Professional Patience
We understand it is stressful to be without your computers working properly. We provide clear and appropriate communication with clients and colleagues. If someone is not an IT expert, we use non-technical terms, analogies, and stories to clarify issues and make IT options accessible.
Collaboration
We work together with clients and colleagues to develop superior outcomes. We recognize we are not always the expert, so we leverage each other’s knowledge to get the best results possible.
Continuous Improvement
IT is ever changing, as is our business. We regularly look for better ways of doing things. We look internally to improve our thoughts, skills and behaviors.
Client Bill of Rights
To explain to existing and potential clients what they should expect from Skyriver IT, we created a Client Bill of Rights:
- 1.
You Have the Right to Reach a Live Technician When You Need It.
Technical problems don’t always happen during normal business hours. So, we provide 24×7 access to a live technician in order to resolve your problem when you need it resolved. - 2.
You Have the Right to Get Your Issue Resolved With Just One Call.
You have better things to do than remember to follow-up on technical issues you contact us about. And, we care enough about you to not just hope that your problem will go away if we ignore it. So, we track all issues that you submit and make sure they get resolved without any need for you to follow up. - 3.
You Have the Right to Clear, Jargon-Free Communication
We recognize that most of our clients are not IT experts. So, we communicate with you using non-technical terms and make sure you clearly understand our explanations. Similarly, we do not expect you to know the correct technical terms when you are looking for an IT solution. We take the time to understand your needs and find appropriate solutions.
Our Team
Siyamak Khorrami
Chairman & Founder
Since founding Skyriver IT in 2011, Siyamak has pursued his vision of delivering Frustration-Free IT Services.
Rudy Michelon
Chief Executive Officer
With three decades of experience in finance, operations and management, Rudy understands the importance of maintaining strong customer relationships.
Marcus Bauer
Chief Information Officer
As an IT expert with 20+ years of global experience, Marcus excels in leading tech startups and MSPs. With expertise in enterprise architecture, IT consulting, security, and GRC, he drives innovation and mission-critical solutions.
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Recent Blog Posts
FileFix Is the New ClickFix And It’s Even Sneakier
June 26, 2025
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3 minute
Just when we were starting to understand how the ClickFix scam worked, a new method has entered the scene and it might be even trickier. Meet FileFix: a fresh twist on an old social engineering trick, and a reminder that attackers don’t always need advanced malware to cause serious damage. Sometimes, all it takes is getting someone to copy and paste.
Top 4 Business Risks of Ignoring IT Strategy
June 18, 2025
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2 minute
Most companies don’t intentionally overlook strategy; it just falls behind while day-to-day operations take over. But without a clear roadmap, the cracks start to show fast. In this blog, we’ll discuss the top four business risks of ignoring your IT strategy and why addressing it early matters.
A Simple Charge with Serious Consequences. Protecting Your Data While You Travel.
June 13, 2025
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3 minute
In our increasingly connected world, it’s easy to overlook the risks that come with the convenience of public USB charging stations, especially in busy airports. While these charging ports offer a quick solution to low battery anxiety, recent alerts from cybersecurity experts and agencies like the TSA and FCC highlight a growing threat known as juice jacking — a stealthy cyberattack that targets travelers through compromised USB outlets.
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