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The Misalignment of IT and Business Goals

11/23/2021
|
10 mins read
written by
Dhoof Mohamed

Is IT a critical component of your business? It certainly is for most businesses. And one of the big challenges we see is that many IT teams are misaligned with business operations and goals. One of the most common reasons for this is that major business decisions are made, ones that impact your IT infrastructure, without consulting your IT team.

For example, management chooses an accounting system that does not fully integrate with your CRM and ecommerce platforms. Or, the IT teams spends a lot of resources on upgrading the current email server when management has already decided to move to a cloud solution for email. This is a big waste of resources that can easily be avoided.

1) Include your IT team on infrastructure decisions

IT is now as integral to business success as finance and sales. Include the IT team when making any important company decisions, particularly anything to do with infrastructure, and you will get better decisions. This includes hardware, software, moving and more.

2) Teach your IT team about the business

It’s unusual to find an IT professional who is naturally interested in how businesses operate and the broader business goals. However, they can be very interested when it is connected to IT goals and decisions. And when they better understand the business, they can help your company make better IT investments.

So, be sure to include your IT team on major business decisions. This will ensure that your IT infrastructure is better aligned with your business goals.

Need Help Aligning IT with Business Goals?

Most businesses can benefit from having someone assess how their IT infrastructure can better support business goals. Skyriver IT helps businesses leverage technology to improve existing processes and ensure you have the right technology plan in place for growth.

If that sounds interesting to you, then contact us to schedule a time to talk.