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When is Outsourcing IT the Right Choice?

10 mins read
written by
Dhoof Mohamed

Many business people see outsourced IT services only as a cost saving measure - a way to cut IT costs. While in some instances outsourced IT services can save a company money, that is not the best reason for outsourcing. Or, they think outsourced IT is only something you do until you can hire someone in-house. That is not what we have found.

Let’s look at some instances of where outsourced IT makes more sense than in-house IT:

1) Small business wants professional IT help
Nearly every business relies on some level of IT these days. The struggle is that many small businesses do most of their own IT, or have a cousin, friend, etc. do it. That becomes impractical as you grow to 5-15 people. However, It is difficult to afford a full-time IT person and there is not enough to keep them busy all day. At this size, outsourced IT is a logical solution. You only pay for “part-time” help while you can get IT help when you need it (24x7 with Skyriver IT).

2) Need expertise for specific technologies

If you can afford to employ a full-time IT person, finding a single person with the right range of needed skills can be difficult. They need to understand networks and security, support individual PCs and Macs, wireless technologies, mobile, and VOIP. Even if one individual can learn all these things, they are unlikely to develop expertise in more than one or two areas. And a lack of expertise can lead to downtime, which is typically very expensive. Using an outsourced IT service provider gives you access to the right expert for each of your different IT needs.

3) Take IT off of your plate
Even if you would like to hire an IT person in-house, many business people find hiring to be challenging. You are looking for a skill set that you cannot assess very well. And, making a mistake can be costly and disruptive to your business. If you choose to use a high quality outsourced IT service provider, you can be sure you are getting IT professionals with the right  skill set for any task they are given. And, a good IT service provider can help you make better informed decisions about IT infrastructure decisions.

If any of these scenarios fit your business needs, it could make more sense to choose an outsourced IT solution over hiring an in-house IT professional.

Skyriver IT helps businesses turn their IT infrastructure into a strategic advantage by providing business leaders with the information they need to make informed decisions around IT. And, we provide users with proactive and responsive support that keeps them up and running.

If you would like to discuss how we could help your business use IT strategically, please contact us.

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