A new Skyriver IT client was surprised by how smooth our onboarding process was. He was expecting it to be a big hassle. As we talked further about it, I realized that a lot of companies just deal with their current IT solution, rather than seeking a better one, because they are afraid that switching will be difficult.
Switching IT Service Providers does not need to be hard. So, I want to address two myths around switching:
1) Switching is time consuming and annoying
If you choose an IT service provider with a well-defined onboarding process, then the transition process goes quickly and smoothly. They quickly map out your network, servers and workstations, so that nothing falls through the cracks. With a good process, your new provider often has a better understanding and documentation of your IT infrastructure than your previous provider, who may have been just keeping things in their head.
2) A new IT provider is no better than the current one
A little due diligence on your part will help you find a provider that better meets your needs. Speak to current clients, meet at least one technician (not just the salesperson), and understand their onboarding process. And above all, trust your gut. If it does not feel like a good fit, then look elsewhere for a new IT service provider.
A good IT provider can have a big impact
The client I mentioned at the beginning of my email is amazed at the difference in service and uptime. As the CEO of a 30 person firm, he had been spending a lot of time on IT with his old IT consultant. And there were regular problems. He was concerned about company morale.
With Skyriver IT, he now has experts running his IT infrastructure and he does not have to think about it. He can now focus more on growing his business, because he has the right IT team taking care of his IT infrastructure.
If you would like to discuss switching to Skyriver IT, please contact me at (858) 812-9322. Whether you use Skyriver IT or not, don’t put up with mediocre or poor IT support. It is too important for your organization.
The Skyriver IT Guarantee
Skyriver IT is so confident that you will be delighted with our frustration-free IT Services, we guarantee your satisfaction. If after 3 months of working with Skyriver IT, you are not absolutely delighted with the service, we will help you find a new IT services company and pay for your first month of service.
If you would like to discuss how we can help make your IT frustration free, please contact us.
