A lack of project management skills is the biggest hurdle to keeping IT projects on schedule. However, the second biggest hurdle is vendor management. Multiple IT vendors and service providers are typically involved in any IT projects. And the problem is that most IT professionals expect that vendors will always deliver on time and without any complications.
While that sounds good in theory, it is not how things typically happen. And that leads to project delays. Being proactive with vendors and service providers can eliminate most issues:
- Allow sufficient time for service providers to execute on their piece of any projects, and don’t assume everything is on schedule unless you hear from them.
- Be prepared for minor delays in hardware delivery and with internet service providers.
- Use the phone to resolve urgent problems. Too many IT professionals will send an email at 3pm on a Friday afternoon and expect a quick response to an urgent problem.
When vendors and service providers are managed proactively, projects are much more likely to be finished on time and within scope.
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