Have you ever made a technology purchase that did not go as planned? You are not alone. I have frequently seen life sciences companies that make a technology purchase they regret. It’s easy to focus on your immediate needs and choose a solution that does not grow with your company.
One life sciences company I spoke with recently was frustrated by the backup system they had purchased. When they purchased the system last year, it seemed like a good fit and was cost effective. However as they continued their rapid growth, they quickly outgrew the system and it was not built to be expanded in an effective way. So, they now have to look for a new backup system less than 18 months after their last purchase.
Whether it’s a backup system, phone system, CRM, ERP or other technology solution, it can be difficult to understand the critical factors for choosing a solution. And, since many of these solutions are one time sales, salespeople are focused on closing the sale, and not the after-sale experience. So, it often makes sense to work with a third-party IT service provider to help you choose a robust technology solution that meets your needs.
The Skyriver IT Guarantee
Skyriver IT is so confident that you will be delighted with our frustration-free IT Services, we guarantee your satisfaction. If after 3 months of working with Skyriver IT, you are not absolutely delighted with the service, we will help you find a new IT services company and pay for your first month of service.
If you would like to discuss how we can help make your IT frustration free, please contact us.