Last week, a Tier 1 cloud service provider went down for nearly eight hours. This is a company with approximately 400 employees, the right infrastructure, redundant servers spread across multiple physical locations, and really good technical people. And yet, even they can have service outages (this was the first major outage they have ever had). These things can just happen...
That brings me to the point of the email: for all of it’s convenience, cloud computing contains some risks. Even if you choose a top-tier solution provider, it can still go down. And when it does, there is nothing you can do except wait for the provider to get it back up and running again. So while cloud computing often saves you money and simplifies IT management, be sure you understand the risks before you make the move to cloud computing.
In general, IT teams don’t provide full knowledge around IT infrastructure choices. When I was the CFO of a mid-sized company, I relied on the CTO to make IT decisions. The problem was that he did not understand the business and I did not understand the downsides of the different options. So, we made more than one sub-optimal IT decisions.
In choosing to start Skyriver IT, we wanted business people to have a different experience with IT. This includes helping businesses make educated decisions around IT investments. So, we train our engineers to understand the business issues and help you understand the benefits and risks around your IT decisions. With complete information, you can make the best decision for your business.
The Skyriver IT Guarantee
Skyriver IT is so confident that you will be delighted with our frustration-free IT Services, we guarantee your satisfaction. If after 3 months of working with Skyriver IT, you are not absolutely delighted with the service, we will help you find a new IT services company and pay for your first month of service.
If you would like to discuss how we can help make your IT frustration free, please contact us.