In my former role as a CFO, I was shocked to find out that our IT Services provider regularly took kickbacks when they referred us to technology providers. Yes, I understood they made a commission when selling hardware and software. But the kickbacks were, and still are, something quite different.
Many IT Services companies get (rather large) kickbacks when they convince you to use an email provider, an internet service provider, or other technology provider. And this is all without your knowledge. Because of this kickback, you have to wonder if they helped you get the best provider at the lowest price. In my experience, clients end up paying more for the service than they would without the recommendation of their IT Services provider.
In order to give unbiased technology recommendations, I feel that a company should always disclose when they are making money based on a recommendation. However, we designed Skyriver IT to go even further. We do not get any commissions or kickbacks from our recommendations, whether hardware, software or technology provider. That allows us to be an unbiased, trusted advisor to our clients.
The Skyriver IT Guarantee
Skyriver IT is so confident that you will be delighted with our frustration-free IT Services, we guarantee your satisfaction. If after 3 months of working with Skyriver IT, you are not absolutely delighted with the service, we will help you find a new IT services company and pay for your first month of service.
If you would like to discuss how we can help make your IT frustration free, please contact us.