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Should Businesses Outsource CIO Services?

10 mins read
written by
Dhoof Mohamed

The CIO performs some of the most important roles in modern businesses. From assessing current software processes to managing how IT is used within every department, the CIO needs to be responsible for every way technology is used in a business. Unless your business is well-funded, most businesses cannot afford to hire an experienced, and competent CIO for executive guidance. A feasible option for most businesses to explore includes working with CIO consultants or outsourcing CIO responsibilities totally to third parties. Some of the main benefits of outsourcing CIO services include:

Experience: When a business outsources CIO services, they benefit from the immediate impact of onboarding an experienced CIO. Most companies that offer CIO services have staff that have a proven track record of making significant technological upgrades to businesses. This domain expertise provided by the CIO can help your business reach the next level. When a CIO starts working with your business, they can assess the current strength of your networks, databases and your IT infrastructure as a whole. This can help in tackling security gaps, mitigating any risks and designing a disaster recovery plan.

Technological Leadership: This might seem like a given, but it’s important to realize the important role a CIO would fill in a business. Technological leadership is not limited to just looking at the current systems your business uses, it also entails forecasting the projected size of your business and making the correct executive decisions to optimize for the future. For example, if your business is in its early to middle stages of development, hiring the right technical staff can make or break your business. A CIO can make the right hiring decision for engineers, set the standard for IT in your business’ culture and establish the infrastructure for training new employees.

Business Optimization: When you bring in a CIO to manage IT in your business, one of the first things they can do is to reduce any inefficiencies. Many businesses are the victims of costly technological weaknesses like IT downtime and mismanagement of technical staff. If a CIO fixes these inefficiencies within your business, it can save thousands of dollars immediately. Also, the CIO is very familiar with the best tools to use for your IT needs; this can include specific applications, help desks, and any other current system installed in your business. By transforming how you use your systems for your IT needs, your business can operate with less overhead and be agile.

The right CIO service provider for your business should have:

  • Transparent and open consultation
  • Responsiveness and proactive support
  • Domain expertise in your area of business
  • A customized IT strategy for your business.

If you’d like to learn more about how CIO services and how it can transform your business, talk to an expert here.

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