Most companies think their files are being backed up, but that is often not the case. Just having a backup system is not enough. We see a number of common problems that keep backup systems from working as intended. And that can lead to data loss.
To minimize the risk of of data loss, take these 3 steps:
1) Plan for Actual User Behavior
Be sure that your backup system takes actual user behavior into account, not just what IT professionals believe users should do. For example, if computers and servers get backed up every evening, files on laptops that are taken home each night are not getting backed up. We have also seen users not saving their files in the folders that are backed up.
2) Regularly Test Backups
We have heard it many times. Companies that thought their data was being backed up find that it is not when there is a problem. While the backups looked like they worked initially, they were not tested regularly and thoroughly. Problems can creep into backup systems over time, and backups can look like they are working but are not completed successfully. It is important to test files like you would during a recovery.
3) Use Off-site Backups
Some malware can infect any writeable files, so backup files can also be corrupted. There are other risks as well, such as fire, flood and theft. The easiest solution is to create off-site backup files, so your data is spread over more than one location.
Taking these three simple steps can make your backup system much more effective.
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If you would like to discuss how we can help make your IT frustration free, please contact us.