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Do You Know Any Customer-Focused IT People?

10 mins read
written by
Dhoof Mohamed

If you know of any IT people who really care about end users, we would appreciate an introduction (even if they are not currently looking for a new position). As Skyriver IT continues to grow, we are always looking for IT engineers who want to help us change the IT services industry.

To find the right engineers, we created a process to assess engineers for the qualities that help Skyriver IT stay focused on end-user needs. This includes personality tests as well as specific technology skills tests. To be valuable members of the team, they need to have the personality to understand and empathize with client needs as well as the technical skills to solve their problems.

Once we find the right type of person, we invest in training them. Skyriver IT provides the typical technical training that most IT people receive plus:

• Customer service training to learn best practices for solving client problems in a way that makes clients feel valued.
• Organizational training to help engineers understand how the different parts of an organization work together, so their recommendations can be more effective for the whole organization.

Finally, we create a culture within the company where engineers feel valued and enjoy their work. This leads to happy employees who take better care of clients.

We think that Skyriver IT is a great place to work, and our current engineers agree. So, we would appreciate any introductions to similar-minded IT people. You can send introductions to or have them contact us directly. Thanks for your help!

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