When we think of cloud services, we think that we do not have to worry about it. And that is the way it is usually sold. However, things can go wrong. One respected cloud service provider, codespaces.com was was recently hacked and the service went down. A lot of businesses that were relying on this cloud service provider lost data that they thought was safe.
The takeaway is that you cannot assume things in the cloud are safe. There are the same risks as you always have with IT, they are just transferred to a third party. There is a chance that providers can fail. So when you are looking at cloud services, be sure to:
1) Choose Your Provider Carefully
When you choose a cloud service provider, think carefully about the data they will be storing for you. The more critical it is, the more important it is to choose a well established, financially stable company. For example, Salesforce.com is going to have a lot more safeguards in place than a small CRM provider.
2) Backup Mission Critical Data
Even if you choose well-established cloud service providers, you should still make sure that any mission critical data is being backed up. Most services make it relatively easy for you to make a copy of your data. If they do not, consider using a different provider.
Cloud services are a great way of “outsourcing” some of your IT infrastructure and letting an expert handle it at a competitive price. However, you need to be aware that there are still some risks with using a cloud service provider. Once you know, you can take appropriate measures to mitigate those risks.
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