Many organizations are spending a suboptimal amount on IT infrastructure. Some are spending too little which leads to a loss of productivity due to system inefficiencies and downtime. Other organizations choose solutions that are much more expensive than is needed for their situation.
This happens because many IT professionals do not understand the company’s priorities. An example would be a backup solution. When the IT professional recommends a backup solution, it is the “bullet-proof” backup system that costs $50,000 with almost no downtime. They choose it because it would lower their risk if there is any downtime.
However, when management comes back and says that is too expensive, they recommend a $1,500 low end solution that is not reliable enough. And what the organization really needs is a $10,000 solution that has a very high degree of reliability, and takes just an hour to recover lost or corrupted data.
What the IT professional really needs is to understand how downtime affects the company and what the budget priorities are. From that point, they should map out several reasonable options for the organization and highlight the cost versus performance tradeoffs. Then, management can make an informed decision on the optimal spend.
When you plan and communicate effectively with your IT team around IT investments, you can make optimal decisions on what solutions best meet your business and budget needs.
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