Skyriver IT provides cybersecurity services that protect systems, users, and business data through ongoing monitoring, practical safeguards, threat detection, and clear guidance. This coordinated approach addresses account, email, endpoint, and cloud risks which antivirus software cannot manage effectively on its own.
Skyriver IT combines security controls with defined oversight, resulting in clearer ownership of alerts, exposed accounts, outdated devices, backup concerns, and other risks that require attention.
Modern attacks often target employee accounts, cloud applications, email, and unpatched devices, which means antivirus remains useful but cannot provide sufficient coverage by itself. Layered protection improves visibility across the systems and information that employees rely on throughout the working day.
Security awareness training, email filtering, and account monitoring help employees identify phishing, unsafe links, weak password practices, and social engineering attempts. These measures reduce avoidable exposure while allowing employees to complete routine work without unnecessary technical obstacles.
Skyriver IT reviews security activity according to the agreed service scope, so that alerts, backup failures, outdated accounts, and exposed devices have a defined next step. Clear ownership also gives leadership a more accurate understanding of existing risk and whether identified concerns have been addressed.
A well-managed cybersecurity program helps reduce operational disruption while providing clearer documentation for customers, insurers, auditors, and other stakeholders. Skyriver IT can also help organizations evaluate controls and priorities when contractual or regulatory requirements affect their security planning.
Skyriver IT develops the service scope around each organization’s systems, users, business requirements, and risk priorities, rather than assembling disconnected security products without accountable management.
Endpoint protection and response help identify suspicious activity across company devices, along with providing the information needed to evaluate and address potential threats. Depending on the agreed scope, services may also include managed detection and response, SOC monitoring, alert review, and threat hunting.
Email malware and spam filtering, Microsoft 365 monitoring, account access controls, encryption, and SaaS backup help protect systems where employees communicate and store information. Skyriver IT also reviews relevant alerts and helps determine the appropriate action when an issue requires attention.
Security awareness training explains phishing, social engineering, unsafe links, and other common threats in language employees can understand and use. The objective is to reduce avoidable mistakes while maintaining practical workflows that support normal business operations.
Skyriver IT can assist with gap assessments, policy documentation, security planning, and framework-aligned controls based on the organization’s operating environment and requirements.
Services can include endpoint protection and response, email malware and spam protection, security awareness training, Microsoft 365 monitoring, backup review, account controls, encryption, and security planning. The final scope is based on your users, systems, risk profile, monitoring requirements, and applicable business obligations.
Pricing depends on the number of users and devices, the protection and monitoring required, and any compliance or documentation needs. Skyriver IT reviews the environment before finalizing pricing, which may follow a per-user, tiered, custom, or hybrid model.
Response expectations are defined within the service scope, with alerts assessed according to severity and the agreed support process. Skyriver IT explains escalation, communication, and issue ownership during the consultation, so that your team knows how identified concerns will be handled.
Onboarding begins with a review of users, devices, accounts, Microsoft 365, existing safeguards, backups, and known security concerns. Skyriver IT then documents priorities, confirms responsibilities, and plans the rollout of agreed controls while working to limit disruption for employees.
Skyriver IT can support organizations without internal IT staff or collaborate with an existing internal team or provider. Responsibilities are defined at the beginning, which creates clear ownership for monitoring, user support, security planning, escalation, and vendor coordination.
Skyriver IT can coordinate a transition by gathering available documentation, confirming administrative access, reviewing tools and accounts, and identifying concerns that require early attention. The final transition plan depends on the current environment, available records, and cooperation provided by the outgoing company.
Staff are always quick to respond and solve challenges. They are polite and patient with staff, even those who are not tech-savvy.
Courtney is knowledgeable, efficient, and pleasant to work with . She solved my problem quickly and got me back to work!
PROS: – company helps new employees come up to speed quickly and efficiently – team leads are encouraging and patient – catered meal for lunch every week – paid training for certifications and deep knowledge base on the industry – supportive of personal goals – room for growth and assuming leadership roles CONS: – fast paced work, ability to adapt on the fly is a must
We had a difficult version issue with SolidWorks and they sorted it out and found a resolution, getting my version up and running.
They all attended to inquiries and requests in a timely and efficient manner. Kudos to Adam & Courtney! Thanks for the usual help 😋
AMAZING IT company that has helped me with a HUGE breadth of issues (including dealing with phishing, automating data backups, and also just knowledge-based support). Every colleague I get paired up with is super helpful, kind, and never fails to get the job done! A++++++++++++ people and company!
Special shoutouts to Victoria and Shelik!!!!!!!!!!!!!!!!!
SkyRiver IT is always helpful and responsiveness to any issue or inquiry that I need assistance with. I would highly recommend them and their helpfulness!
Kevin Fox provided outstanding customer service. He was incredibly helpful, knowledgeable, and persistent—he didn’t give up until he found the solution. His dedication and expertise made a real difference, and I’d trust him to help me out anytime.
I was unable to log in to my accounts using 2-factor authentication after getting a new phone. SkyRiver IT rapidly assessed and resolved this issue in under 10 minutes, helping me get back to work stress-free. Thank you to Ahlissa for your expertise and determination in helping with my IT issues!
I had a great experience with Kevin Fox. He was knowledgeable, professional and just patient with the questions I had. I hope to continue working with him in the future
PROS: -A great culture is a key function within this company and it shows by the people we have working here today! -Opportunity and chances are given out to all for career growth -Communication and a strategic plan to grow personally and professionally is taken seriously -The company is willing to adapt and change in order to thrive CONS: The fast-paced environment requires strong personal organization to stay on top of things and succeed.
These guys offer terrific IT assistance. I love knowing that I can easily reach them and they are quick to resolve any IT issues I may have. Aron has been great to work with!
I worked with Skyriver IT to run new networking cables at my office. The team is a pleasure to work with. They are responsive and got the work done quickly, professionally, and at a reasonable cost.
The Skyriver Team is super helpful, very knowledgeable, very responsive. They are great to work with.
Great establishment with enthusiastic personnel!
I just want to take a moment to recognize Ethan for being an absolutely incredible support system when it comes to IT. Despite how busy I’ve been lately, he’s always prompt, available, and ready to assist without hesitation. He handles every request with patience, professionalism, and a deep understanding of the issue, even when the technical problems are long or frustrating.
What stands out the most is his attitude: he’s consistently kind, helpful, and solution-oriented. No matter how complex or repetitive the request, Ethan never makes you feel like a burden. His reliability and knowledge have made a huge difference in my ability to stay on top of my work, and I’m genuinely grateful for his support.
Thank you, Ethan, for everything you do. You’re truly a rockstar!
Spectacular Service. Appreciate the follow through.
Our organization uses SkyRiver IT for our workplace needs and every time I call, they are prompt to assist and analyze the issues. All the reps are attentive and helpful. This last call was with Imani Brown with helping me add programs that i needed to upload. I heard her smile through the phone. She was quick and kind. Appreciate the help always from SkyRiver IT. Highly recommend!
Skyriver IT staff are always super kind, patient, and thorough. It’s a pleasure working with the team when I need tech help 🙂
these guys always address and fix my issues quickly and without judgement regarding my computer noviceness
I had been experiencing issues with Outlook for some time when I reached out to Skyriver. Adam was able to log in remotely and fix the problem while I was away from my computer so my work day was not interrupted. He made additional improvements while addressing the issue I had originally reached out about. It was all done with great efficiency and I am very appreciative of the help. Would definitely recommend this group to anyone experiencing IT needs.
-Evan
Our company has partnered with SkyriverIT. They have been very good to us. I used to let go of all the little computer problems I encounter because our Internal IT person was never available. Since we worked with SkyriverIT, I send a quick email, they call me back and share my screen. Usually all resolved within a couple of hours. Love it.
I have been utilizing Skyriver IT at my workplace for several years, and I am consistently impressed with their outstanding service. They are always readily available whenever I require assistance, regardless of the complexity of the issue. I have undertaken several work projects that necessitated intensive IT support to ensure our company-specific programs functioned correctly, and Skyriver IT has consistently delivered prompt and effective solutions.
The customer service team is exceptional—always courteous, professional, and quick to resolve any issues. Their commitment to quality support truly sets them apart. I highly recommend Skyriver IT for any organization seeking reliable and responsive IT services
PROS: Skyriver IT has been one of the best places I’ve worked. The people here are super friendly, helpful, and genuinely want to see you succeed. Leadership is approachable and down-to-earth—you don’t feel like just another number. There’s a strong focus on professional development, and I’ve learned a ton since joining. The company culture is solid. It’s fast-paced, but not overwhelming. Everyone pulls their weight and supports each other, which makes it a great environment to grow your skills. Also, the office is modern and well-located with a lot of snacks. CONS: Things can move fast since the company is growing, so you need to be okay with change and taking initiative. But that’s also part of what makes it exciting. ADVICE: Keep being open, transparent, and supportive—it really makes a difference. And thanks for creating a place where people actually enjoy coming to work!
I was having an issue for weeks, and Adam Dobbins was able to tackle it successfully and provide resolutions to my request within minutes. Always appreciate the help and support!
PROS: Lots of experience in all levels Can move up to any roll within the company Promote Internally before looking externally Leadership really cares and will stick with you in hard times Coworkers and culture make you look forward to going in to work Company will pay for you to go to events and conferences CONS: No cons as of right now
The entire team at Skyriver IT could not be more kind, knowledgeable, helpful, etc. Bottom line: they’re awesome. Response times are quick and their follow-up is fantastic. They’re able to help with the smallest issues to large projects like transitioning from Dropbox to OneDrive.
Thanks for all you do for us, Skyriver team!
SkyRiver manages our desktop and Microsoft environments. This frees us up to focus on our engineering tasks. For issue support, their team is prompt and resolves general items in a timely manner. More challenging items will take longer to involve their subject matter experts which is typical for many support organizations.
Response and service was fast, communication was excellent. Problem and questions resolved in a very timely manner. In addition the service tech was very friendly and knowledgeable. Skydiver is new to our group and it’s been great having them!
I have had the pleasure of working wit the SkyRiver IT team for all our IT support needs for several years now. They have always proven to be incredible helpful responsive and solution driven. As the Director of Operations, I need on-time help to make sure my staff are setup and equipped to do their job. SkyRiver IT is almost like having inhouse IT with the responsiveness and care they provide. Highly recommended!
Everyone at Skyriver IT is so helpful, responsive, and kind! They are diligent on following through with requests until you are completely satisfied and are always asking if there is more they can do for you. Their systems are very well organized and you never have to worry about being passed off from one agent to another — whoever handles your ticket sees it through to the end. Shoutout to Austin!!
Skyriver’s team is fast and efficient when solving issues. Highly recommend if you are looking for technical support. Our company has been using them for over 10 years.
Great job, always pleasant and efficient and quick to respond.
Our nonprofit agency has been with SkyRiver for over five years, and they have always been there for us! Through any type of situation, the team at Sky River has qualified technicians at all levels who are proactive and excellent diagnosticians! Thank you, Kadence and Robert for all your IT talents!
Excellent service, quick, respectful but most importantly they resolved my questions/issues. 100% recommended
Skyriver IT has always been responsive to our company needs, and today their service team member went over and above to ensure my system was restored in a timely manner. The team members are always professional and courteous.
Robert was excellent at helping me reset my work account password. He was very curteous, professional and very fast at resolving my password issue. Thank you again Robert for being great at what you do!
I had a great experience working with Skyriver IT for computer technical support. Their team was knowledgeable, responsive, and very helpful in resolving my issues quickly. I appreciated their friendly approach and the clear explanations they provided. Highly recommend their services for anyone needing tech support!
You know what, I just had to take some time to write a review because I am a big fan of this company. They take care of the technical computer business that you do not know how to deal with. They do their job extremely efficiently and there is not one person on that team I do not enjoy having a conversation with as we both work on fixing the issue at hand. The team is filled with phenomenal individuals who are tremendously talented. 10/10 customer service. 10/10 customer satisfaction.10/10 company. There is really nothing more you can ask for from a computer consulting firm. I think we all get the message about Skyriver IT, they get it done.
We contract all of our IT needs to SkyRiver. Their team is always responsive, helpful, and professional. Victoria has helped my team on plenty of projects, providing prompt, friendly, and knowledgeable service!
I got speedy, accurate, and friendly service from the guys at Skyriver. Thank you, guys and keep up the good work.
We have been working with Skyriver IT for years, no complaints. This time I had a major issue and Riley saved the day! He was very patient, found the solution while dealing with me pressuring him because I had deadlines and I couldn’t work. Dealt with issues synchronizing two different programs that crashed one of them and recovered all the data. Great job!! Thank you!
Skyriver IT has been a great help in avoiding headaches and solving IT problems quickly. They are very flexible and would highly recommend their service to anyone.
Awesome support. Thank you Tara for all your hard work and for going out of your way to resolve all of my issues. Great job!!
Usually very quick about response times and always lots of knowledge. Our SkyRiver team is on top of all our needs.
Skyriver IT is the best! They always pick up the phone right away, and they do not give up until the issue is resolved. They are always able to resolve whatever tech issue I am experiencing, and the members of the support team are very kind.
Come for the IT expertise, stay for the customer service! As a small business owner, I spent years serving as our Sys Admin and it is a JOY to now have professional, responsive, and kind support for my entire team.
Best in the biz! Been working with them for over 6 years now.
Incredible service! So far I’ve worked with Mark, Kevin T, and Robert and they have all been so kind and knowledgeable! Also very quick to respond/resolve issues.
I’ve worked with Skyriver for years now and they are great! The people are pleasant to work with and care about resolving your problem.
Skyriver team member took it upon herself to reach out to me to assist me with my issue because my coworker had mentioned I was having the same issue she did. Very grateful the issue was resolved before it caused me too much hassle.
PROS: -So much to learn -Everyone willing to help, upper management actively makes changes to better the collaboration among employees -Great environment, very friendly coworkers -Don’t dread going to work everyday CONS: No cons on this review ADVICE: None
PROS: Skyriver IT has a great thing going. The amount of knowledge and professionalism that is display is unmatched. The best thing I’ve noticed so far is the willingness of the staff to spread the knowledge and help others prosper. Coming in my tech knowledge was almost non existent but now I feel way more comfortable when it comes to handling complex IT tasks. The management staff here at Skyriver is by far the best I’ve seen. They have no problems with teaching and putting you in a place to succeed. Skyriver is very flexible when it comes to taking time when a break is needed or if you have some personal things to handle. Overall I love Skyriver IT and all that is involved with the company. CONS: No cons from what I can see. ADVICE: Keep up the good work. You guys are doing a awesome job.
PROS: The direct teams we are on work very closely and efficiently with teamwork and collaboration highly valued. Direct management is understanding, efficient and keeps the offices running with a great environment for working in the IT field. CONS: Upper level company leadership feel disconnected from the front lines and favoritism towards certain aspects of the company, while neglecting others. Marketing and brand recognition could use more help with personnel and funding. No options for a hybrid schedule, or possible schedule flexibility… yet. ADVICE: Remember and recognize the actual people who keep the business running. Turn mistakes made into teachable moments More often, it helps employees stay positively motivated and not worried about being shamed.
PROS: -Great co-workers -Direct supervisor is very understanding -Always learning new things CONS: -Upper management is a little disconnected from some operations -Pay has not kept up to the rest of the market
PROS: – Good co workers – Plenty of tech to deal with CONS: – Nothing negative to say
PROS: This company holds true to their values. The CEO genuinely cares about the employees and our clients. You can see that through the employee benefits that we receive along with our growth within the last few years. They are also accommodating when something comes up in your everyday life . You will learn/experience a lot working here and you’ll have a great support system because everyone is understanding and is always willing to help. CONS: Traffic on Tuesdays, no bueno. ADVICE: Keep up the employee recognition!
SKYRIVER staff is extremely helpful and very friendly. Just received a suspicious email so I forwarded to them right away. They responded quickly saying it was a phishing email. Grateful for their lightning fast response time, glad to have SKYRIVER on our team as it’s critical in our industry! Thank you, Thank you, Thank you!!!! Have a Fantastic Day!
Skyriver is consistently very responsive, reliable, and efficient. They’re easy to reach and are very communicative and friendly. Happy to work with them!
Skyriver IT is the best! I’ve connected with Mark and Victoria and they do an excellent job. So friendly, responsive, professional and they can solve any issue! Highly recommend.
We have been working with Skyriver from almost 2 years and every time I have a issue I will call them and my waiting time is like lest them 5 minutes. They have resolve all my issues. They are so nice and friendly.
Very helpful in determining the solution for any computer issue. Always quick to respond.
We have been working with SkyriverIT since December 2021 and our experience has been great. The transition was seamless and every time our team needs support Skyriver is quick to respond. They are extremely helpful and go out of their way to assess the situation and make sure the issue is resolved correctly. Every person that we’ve worked with has been friendly and professional.
Conor was kind and patient with my technology illiteracy! Appreciate the help and getting my issues solved promptly.
PROS: Lots close net family. great opportunity for advancement always open door policy CONS: Rewarded based on comment to the company and its goals. Hard Work at times.
Skyriver does a great job! Cameron helped me work through some calendar linking issues and also installation of some outdated applications. He was extremely helpful and went out of his way to make sure everything was correct, and I was pleasantly surprised they answered on a holiday. Thank you Skyriver!
I needed to connect to a remote connection, after several failed attempts on my own. My IT rep. Victoria was able to solve all of my problems. including one i thought up right before we hung up. Very knowledgeable staff!!!
We are a newer client to Skyriver IT, about 2 months into the relationship. They have met or exceeded every expectation set. Every person that we’ve worked with has been friendly and professional. The experience has been absolutely wonderful!
PROS: A tight team environment with lots of room for advancement. It has that startup feel to it which makes it a fun and exciting place to work at. Company culture is big and there are many fun company activities that go on as well. CONS: No opportunity to work from home.
PROS: Great culture of people. Very open communication. This company actually lives the values they tout to their clients. Transparency with work and expectations. Room to grow. Ive been promoted year after year along with my colleagues. Many education opportunities! You learn a lot from the people around you. CONS: In some cases the workload can be heavy. However I think this is due to being at an MSP and handling so many clients. ADVICE: Keep sending the internal surveys! They really help.
I continue to be impressed with Skyriver IT! They are very responsive to calls and open tickets. We recently had a computer with a backlight issue so we thought it was unsalvageable. Our specialist, Nick was able to identify the issue and looked up our warranty to see that we still had 2 months remaining. They shipped the computer and it was repaired and returned within a week. This saved us so much time and money and we are very grateful for the support.
Skyriver IT is always punctual and helpful in resolving all IT issues – hardware issues included. Good customer service seems to be a top priority for them. They are always on point with any ticket that I open.
Casey worked very diligently on my internet problem. He was creative and resourceful and got the job done. He was very aware that this was time sensitive and made it happen as promised. He is very respectful and I appreciate him and Skyriver for their quick response!
I have had a wonderful experience with Skyriver IT. Specifically Nick and Zachary have been awesome in assisting our team. It has been a breath of fresh air to have an IT team that is so responsive and helpful when issues arise. Their communication is always clear and timely! Highly recommend!
The Skyriver IT team is very helpful and responsive. In addition, they have always been very patient with me, who isn’t well versed in computer issues. I appreciate that very much.
My partner raves about how helpful Skyriver is, also they have really good throughput and excellent customer service.
The security of your company internet is becoming every more important as outside threats are on the rise. For general support, or to assure your security is up to the challenges of today, give Skyriver IT a try! They are helpful, and responsive, and allow us to do business with customers who demand we have good internet security.
Everyone at Skyriver is always very helpful and professional. Whenever I need IT assistance, they quickly help me get my business running smoothly. Casey has been out to help set up new computers and install new hardware and is very friendly and quick to respond. They are fantastic! Every time i call, everyone is friendly and super helpful.
PROS: – The leadership team brings out the best in you and provides the tools to help you grow. – Company values are exercised. – You will learn something new every day. – Co-workers are all friendly and are always willing to help. No one talks down to you. – Everyone here motivates each other. – Company also is flexible with stuff that comes up in everyday life if you need it. – Upper management is open to feedback and is always looking to improve the company. – You feel appreciated – No micro-managing – Fridays, we have donuts/bagels and have team meetings. Monthly company events. – Great work/life balance. – Lots of Free Snacks – Co-workers bring dogs on Fridays CONS: – A lot to learn at first because it is an MSP. – Traffic can pile up because of the military base close by. – Airplane noise from time to time. ADVICE: Thanks for being open to feedback and using it to change the company for the better.
Each technician I spoke to was very professional and efficient. It was a very pleasant and simple experience.
Recently, I inadvertently removed a MS365 license belonging to a former employee, not realizing that it would delete the mailbox contents, as well! Really dumb move! BUT, the Senior Systems Engineer assigned to our account got on it the next morning with Microsoft and they were able to recover the account and the contents of the mailbox. Major sigh of relief!! So, good job to Mark P. and Skyriver IT for saving my behind and managing our account! Keep up the good work ladies and gentlemen 🙂
Great support. Friendly staff. Amazing engineers.
PROS: Management care about employees. great place to work if your looking for career. CONS: a lot of technologies to learn ADVICE: Communications
Great company to work with. Always available and provides great service.
We are a virtual company and just started using SkyRiver IT. They have been so helpful and responsive in the transition to having IT support.
The advisors at Skyriver IT are always courteous and work efficiently to solve any issues that may arise. They always do a great job of escalating my ticket to a high-level admin when necessary and follow-up with me afterwards to make sure all my questions were answered. Great quality of service and crucial to our success especially as a remote employee.
Skyriver IT has been incredibly helpful and attentive to my computing needs, especially during the pandemic. Being remote has its challenges, but Skyriver has made the transition as seamless as can be while quickly working through any hiccup encountered along the way.
PROS: I joined this company during the COVID-19 pandemic and felt fortunate to have a job in an industry that I not only found fascinating but was thriving as well. The people at Skyriver IT really care about the business and you can see it when you speak to anyone on the team. The team collaboration is great, and I really enjoy working with like-minded individuals! I have gained a tremendous amount of experience in the short time I have been here. This would have probably taken me years elsewhere. They really look for people who take initiative and are ready to step-up. My favorite part about the company is that they do not compartmentalize you and really allow you the chance to shine! Overall, it feels great to work for a company where I feel my work makes a difference and I am not just another employee in a cubicle. The office is super amazing to! CONS: None that I can see
Camile and Jake were such a pleasure to work with. I was on the phone for less than 10 minutes total which I really appreciate. They were super friendly, patient, and kind which really makes for a pleasurable experience even though no one wants IT problems! Thank you both for being so helpful!
Skyriver has excellent agents that provide quick and helpful solutions.
Skyriver IT works fast and efficient when I have an issue. One person in particular that has been super helpful is Casey Hogue. He is always responsive and makes sure that all my issues are resolved before closing the ticket. Thank you as always, Casey!
Always quick to respond and on time. Smooth communication they seem to be located in the US which a bonus as easier to understand them, highly recommend them, I wish my past employers used them as my past employers’ IT supports were terrible. Skyriver IT by far is the best service provider for IT that I have used.
The company I work with has been working with SkyriverIT for over 1 year and we have enjoyed working with the people there. They have a handle on all things technology and have been instrumental in assisting us with every aspect of our setup and improvement practices. We enjoy working with the friendly staff as well.
PROS: Skyriver IT is a great company for anyone that wants to join an amazing team and advance your career. The small company atmosphere allows you the opportunity to work directly with your managers and excel in your expertise. You are supported by a leadership team that truly cares and invests their time to ensure your success. You are also encouraged to pursue career paths to advance your skill sets and qualifications to meet career goals. I am so happy in my choice to leave my past employer and join the Skyriver IT Team!! CONS: Traffic on Miramar Road can get congested
This was LITERALLY one of the most pleasant and helpful tech support experiences I have ever had, thank you so much 🙂
PROS: Coworkers and supervisors are very kind and hardworking. Company culture is value-driven and focused on the people (clients, employees). HR has a supportive presence that enhances company culture, pulls us together as a team during daily check-ins, and provides guidance and information to navigate the stresses of Covid-19. I feel safe to come into the office as social distancing and disinfectant guidelines have been put in place. I’m able to work on a variety of projects across IT and HR. Skyriver IT is flexible to provide remote work/in-office work. There are performance reviews in place where I feel management connects and plans out goals that both the employee and the company strive for. Skyriver IT provides a supportive environment for its employees, and encourages clear communication and questions. The engineers go out of their way to teach me new things about IT. Our current office space is spacious and beautiful. Our snack table is top-notch! CONS: Since the office is near an air station, we have occasional noisy air traffic.
Skyriver has been crucial for setting up and managing all of our IT needs! We wouldn’t be able to operate without them!
SkyriverIT is a great company. My experience with them has been extremely positive. They are very professional, detail oriented, and take the time to make sure your issues are resolved to your satisfaction.
Great team that is doing exceptional work for the clients.
Skyriver IT was a tremendous help to my company. Their customer service is outstanding. Their technicians are very friendly and great at what they specialize in. I can’t thank Skyriver enough for their lightning response to our company needs during these crazy times! SeaCrest Services
Skyriver IT was a tremendous help to my company. Their customer service is outstanding. Their technicians are very friendly and great at what they specialize in.
I can’t thank Skyriver enough for their lightning response to our company needs during these crazy times!
SeaCrest Services
Very responsive service from Rudy. Our internet is so much faster. Thanks so much
PROS: Great culture & great, employee-focused leadership. CONS: Sometimes its hard to keep up with how fast the company is growing! ADVICE: Keep up the great work!
Skyriver IT has been a fantastic partner in assuring quality managed services for our business and has always supplied our team top notch customer service. I definitely recommend them for all aspects of your IT support and network/systems management!
PROS: The team at Skyriver IT is like a family. We receive fair treatment by management and other team members, flexible scheduling, and above average pay. Management works hard to ensure that clients treat the engineers properly, and will not take on clients that aren’t a good fit for us. The healthcare plan is excellent, and they partially cover the cost of insuring dependents. Contrary to some opinions, management does listen to the employees and takes our recommendations for both clients and internal matters to heart. CONS: At times the workload can get very heavy. ADVICE: Keep on doing what you’re doing! The company is headed in a great direction.
PROS: Great company culture, dedicated upper management team who understand employees needs, very understanding of work/life balance, Great communication throughout the company, always looking at rapid and emerging technologies to stay ahead of the curve, unique office space with gym for employees and a bar/restaurant on the main floor (located in the Miramar pyramid), regular bonuses paid, employee of the month program where each winner receives a bonus, regular employee recognition from upper management in weekly sales meetings, and zero micro-managing. It is truly a great workplace. CONS: Recent changes have come with the pains of growing. However with the current team in place I feel these will be easy to move past. ADVICE: Keep up the open lines of communication and recognition of employees. These two small things mean so much to our team!
PROS: First time working for a MSP and I’m glad I found SkyriverIT. Management has an open door policy and is very straight forward about your performance. The CEO personally make sure that there’s a work life balance for the employees at SkyriverIT. The culture is different from my past jobs where leveraging is strongly encourage since everyone on the team shares the load and responsibility equally. CONS: Fairly new team, but everyone is meshing well.
Building relationships with customers and providing excellent on-going support is key to my business success. As an entrepreneur, I focus on my area of expertise – Marketing – and rely on on the expertise of others in areas such as IT services. Skyriver IT has excelled at customer responsiveness and IT service. In a business such as marketing, where you need to be online and functioning at all times, it’s wonderful to have a resource like Skyriver IT that is there when I need them. They quickly respond to my IT tickets in an effective and professional way. Several times they have made my “IT headaches” go away, enabling me to get back to my work and my clients.
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Shelik is always on point and helps get my issues resolved quickly and efficiently. The whole team at Skyriver are always polite and a pleasure to work with.
Ahlissa was able to help me free up space on my hard drive and I was still able to complete my everyday tasks while this was happening. She knew exactly what to do and if she wasn’t sure, was able to research a solution. She was dedicated to helping me free up space so I would no longer have to worry about my PC not working in the future.
Thank you Skyriver IT and Ahlissa.
Robert was patient and well composed. His troubleshooting skills really paid off and it was a delight working with him. Thanks again!
Adam was not able to correct my issue on the first day. He got with his engineers to try something that also failed but he kept going and got the problem resolved. He is very driven to succeed!
Richard was amazing, thank you for all the help. Anytime we have a small issue their customer support has been fantastic! 10/10! Super awesome to have not only knowledge but kind people available to help!
Ahlissa is an all-star and the whole team is extremely helpful and responsive. I’m so glad my company uses their services!
Justin was amazing and super patient with my non-IT self!! So thank you!!
“Ms. Ahlissa provided great customer service; she was warm, friendly, and helpful!”.
Tara was very friendly and a good listener. She resolved the problem as quickly as possible.
Mark Prince was awesome, answered my request for help immediately and resolved the issue in minutes!
Javier was great, very professional, helpful, and personable.
AJ has resolved my Outlook issues immediately. Thank you!
Courteny was super helpful and had great communication! She resolved my problems quickly and answered my questions. Skyriver IT is fantastic! Every time I call, everyone is friendly and super helpful.
Schedule a consultation to review your current security concerns, operating environment, and business requirements with Skyriver IT. You will receive a clearer explanation of appropriate next steps and potential service scope before deciding whether to proceed.
