Once companies get large enough to justify the cost of a full-time IT professional, business managers assume that the logical thing to do is to hire someone in-house. They have experienced pain in the IT area and assume that they can make it better by having more control over an internal IT professional or team. Unfortunately, this assumption typically turns out to be false for two reasons:
1) Managing IT Professionals is Challenging
The IT function typically falls under the finance or operations area of the business. Most finance and operations managers are not very experienced with IT. So, it makes it hard to manage the IT function. Managers do not have a good handle on how long things should take and have to rely on the IT professional to recommend new IT infrastructures and upgrades — even though the IT professionals do not typically have a good understanding of business needs. It is a combination that frequently leads to frustration and wasted resources.
2) One IT Professional Can Not Meet the Needs of a Company
IT is not a single discipline. It is a collection of varying skill sets that one person is unlikely to master. Those include helpdesk support, network design and setup, wireless design and setup, security, server virtualization, among many others. When one IT professional is expected to undertake all of the IT needs for a business, it leads to a lot of frustration and delays when a task is outside of their core expertise.
Even companies that are big enough to afford a full-time IT person should seriously consider using an outsourced IT provider. A good IT service provider can help you determine how your business goals can be supported with smart IT investments. Plus, they can bring the right skill sets to each task so that it is done quickly and correctly the first time.
When you hire the right IT service provider, they become a strategic resource that puts the right IT infrastructure in place to enable your company to grow. Let me know if you would like to talk about whether Skyriver IT might be the right fit for your company.
The Skyriver IT Guarantee
Skyriver IT is so confident that you will be delighted with our frustration-free IT Services, we guarantee your satisfaction. If after 3 months of working with Skyriver IT, you are not absolutely delighted with the service, we will help you find a new IT services company and pay for your first month of service.
If you would like to discuss how we can help make your IT frustration free, please contact us.