One place where we see the most confusion around IT infrastructure is figuring out the right amount to spend for specific solutions and overall needs. When organizations spend too little, it causes system inefficiencies and frequently leads to downtime and lost productivity. However, when organizations choose solutions that are more expensive than necessary, it wastes company resources.
Not connecting IT investments to business goals is the underlying situation causing the problem. And this causes the IT team’s incentives to be misaligned with the rest of the business. [Read more…]