-Julie L. Vadnais,
Chief Operating Officer
Lavine, Lofgren, Morris & Engelberg, LLP
President & CEO
Big Brothers Big Sisters of San Diego
It has been six months since we started working with Skyriver IT and I wanted you to know how pleased we are with your services. Skyriver IT has been responsive to our growing needs of the company. Here is an example of your quality of dedication to fixing a problem: Last week we had several guests at our office that needed to connect to the internet. Unfortunately when they went to connect to the wireless or hardwire into the data port neither worked for them. I called Jeff to let him know this was an emergency. Within 30 minutes John Herd had detected and fixed the problem.
It is nice to know we can count on Skyriver IT.“
-Marie DelGuidice Craig
Director of Administration, Founder
Artemis Institute for Clinical Research
I wanted to make sure you knew how happy we are with the service we have received and continue to receive from SkyriverIT. The helpdesk is always very responsive, knowledgeable and courteous to our staff and issues are taken care of promptly and efficiently.
I would like to send a special “shout-out” to Seth Hall and Alex Lesberg. Seth was instrumental in getting us on board; his calm and reassuring manner was vital in making the transition a smooth one. Alex has gone above and beyond to keep things going the past 6 days. A generator was installed in our building which caused loss of power (some loss of power was planned and some not) and each time Alex responded immediately and worked with our internet provider to get things up and running quickly. As with Seth, Alex also has a very calming nature which reassures me everything will be fine and because he knows his “stuff” everything always is!
Words cannot express how thankful I am to be working with SkyriverIT…..you are the BEST!”
-Karen Mylerberg, CMA, CCRC
Medical Center for Clinical Research
We’ve NEVER had good backups, and have never been given anything but really expensive options that I had no confidence in because the previous expensive options never worked. Brett came up with a stopgap plan that would get us at least stable, AND minimize the wasted effort by making the temporary plan such that we can grow into the eventual plan. Exactly what I wanted.
So we scheduled Weili for 4-6 hours yesterday, and of course nothing went as planned. Veeam only runs on Windows 7 or 8, and only on 64 bit, so nothing here would work as Brett and I had planned. But Weili and I listed all options and knocked them down 1 at a time until only 1 efficient option was left. I ran out and grabbed a $450 PC from Office Depot, and he got it all done within our estimated window. So even with the hiccups, I felt empowered to make great decisions, which is what I’ve always wanted. I wasted $450 on a PC when I’m buying 13 others this week anyway, but I know for sure I made the best decision because we had a solid concept via Brett and information I could actually use from Weili. We got a good backup last night. I’m almost in tears.
I think I have finally found that elusive ‘managed’ IT.
President & CEO
The Automotive Training Group, Inc.
I just wanted to take a moment to tell you how wonderful it has been having Skyriver IT as our partner in technology.
With our change in organizational structure, things have been hectic to say the least.
I greatly appreciate the outstanding job that Weili, Toan, and Bowie have done with our IT efforts and action plan. Today was the icing on the cake: Michael came in and completed the setup as requested. He was kind enough to summarize his efforts and made sure to include any outstanding items.
I appreciate the follow up, follow through, attention to detail and transparency that your staff have provided. From a management perspective, it gives us the chance to focus on our business.
Even though Weili has been bombarded when he comes onsite, he handles all the inquiries and questions with grace and a sharp acumen for technology. He also takes the time to eliminate the “jargon” depending on who he interacts with.
Once again, thanks for being our trusted IT Provider. I would be happy at any time to give you a reference should you need it.”
Director, Global Operations
Halo Business Intelligence
“What impressed us most with Skyriver IT was their in-depth technical knowledge, ability to communicate our IT needs in a practical manner and provide us with an infrastructure that would help us be efficient for years to come. It is rare to have a partner that cannot only address your needs today, but clearly articulate a vision that maps to the future growth of your operations. As a small business, this kind of attention to detail is a difference maker in today’s marketplace.”
Costanzo Financial Group