When we think of cloud services, we think that we do not have to worry about it. And that is the way it is usually sold. However, things can go wrong. One respected cloud service provider, codespaces.com was was recently hacked and the service went down. A lot of businesses that were relying on this cloud service provider lost data that they thought was safe.
The takeaway is that you cannot assume things in the cloud are safe. There are the same risks as you always have with IT, they are just transferred to a third party. There is a chance that providers can fail. So when you are looking at cloud services, be sure to:
1) Choose Your Provider Carefully
When you choose a cloud service provider, think carefully about the data they will be storing for you. The more critical it is, the more important it is to choose a well established, financially stable company. For example, Salesforce.com is going to have a lot more safeguards in place than a small CRM provider.