Is IT a critical component of your business? It certainly is for most businesses. And one of the big challenges we see is that many IT teams are misaligned with business operations and goals. One of the most common reasons for this is that major business decisions are made, ones that impact your IT infrastructure, without consulting your IT team.
For example, management chooses an accounting system that does not fully integrate with your CRM and ecommerce platforms. Or, the IT teams spends a lot of resources on upgrading the current email server when management has already decided to move to a cloud solution for email. This is a big waste of resources that can easily be avoided.
1) Include your IT team on infrastructure decisions
IT is now as integral to business success as finance and sales. Include the IT team when making any important company decisions, particularly anything to do with infrastructure, and you will get better decisions. This includes hardware, software, moving and more. [Read more…]