When businesses consider outsourcing IT, it is often as a cost saving measure. However, that ignores the strategic value that IT can bring to an organization. So, when does outsourcing make strategic sense for an organization?
1) Can’t afford a full-time IT professional
While every business relies on some level of IT, smaller businesses experience a lot of challenges if they do their own IT or have a cousin, friend, etc. do it. There is often unnecessary downtime due to lack of knowledge or no formal processes in place. When you cannot afford a full-time IT person, outsourced IT is a logical solution.
2) Need a broad array of expertise
Even if you can afford to employ a full-time IT person, there are a broad range of skills required. Your IT professional needs to understand networks and security, support individual PCs and Macs, wireless technologies, mobile, and VOIP. It’s more than one person can practically learn with any level of expertise. An outsourced IT service provider gives you access to the right expert for each need, which eliminates problems and saves money in the longer term. [Read more…]