Can better IT support really improve company culture? Well, let’s look at the current situation in many companies. Users think of IT support as something they have to “deal with” whenever they have an IT issue. In general, they feel frustrated and unappreciated, which are certainly not ingredients for a good culture.
In an organization with IT support that delivers great service to users, users avoid frustration around IT. So, users stay focused on getting their job done and can lean on the IT team to solve technical problems rather than looking for ways to work around them. And when everyone works together (because of the strong company culture), they find solutions that improve efficiencies and make everyone’s life easier.
Executives who have worked at companies with both good and bad IT support have told us that the differences in culture they experienced were drastic. So if you want to improve your company’s culture, take a look at your IT support. It can be a great first step towards building a great company culture.
Skyriver IT is so confident that you will be delighted with our frustration-free IT Services, we guarantee your satisfaction. If after 3 months of working with Skyriver IT, you are not absolutely delighted with the service, we will help you find a new IT services company and pay for your first month of service.
If you would like to discuss how we can help make your IT frustration free, please contact us.