There is a lot of technology you can apply to help protect your network from viruses, malware, denial-of-service attacks, and more. However, technology can only take you so far, because users are often the weakest link in many companies.
One of the best ways to increase IT security is to train users on best practices. Here are the top three things to train users on.
1) Be wary of email
Email is such a part of our lives, it is easy to not even think of it as a risk at all. However, hackers can manipulate it to their ends. So, users should take the following precautions:
- If they get an email from an address they do not recognize, do not open any attachments or follow any links.
- Be wary of changes via email that have financial implications and pick up the phone and call the sender if there is even anything at all seems out of the ordinary (particularly if it involves sending money overseas).
- Don’t send any sensitive information (password, account number, etc.) via email. It is much safer to do it via phone or go directly to the company website.