Some growing companies look to custom-built software because they think that their needs are different than most other companies. And custom-built software can be a great way to meet a specific company’s needs. The challenge is that most companies dramatically underestimate the total cost of custom software.
Estimating the cost of building custom software is fairly straightforward (although costs can rise dramatically with any changes). The post-build costs are the ones that are frequently overlooked. Here are the two big ones:
Because testing increases the cost of development, custom software is typically not tested as thoroughly as off-the-shelf software. And while the software may work fine when launched, operating system updates and adding new machines and equipment to the network can lead to more frequent downtime. What would 1-3 business days of downtime cost your business? [Read more…]