Skyriver IT is growing and one of the biggest challenges we face is finding good IT people who are interested in helping us change the IT services industry. So, if you know of any experienced IT people, we would appreciate an introduction (even if they are not currently looking for a new position).
After an initial conversation, we assess engineers to see if they would be a good fit for Skyriver IT. This includes:
A personality test – to be a valuable member of the team, they need to have the personality to understand and empathize with clients.
Technology skills assessment – this ensures they have the technical skills to solve client problems.
Once we find the right type of person, we invest in training them. Skyriver IT provides the typical technical training that most IT people receive plus:
Customer service best practices – we want our engineers to solve client problems in a way that makes clients feel valued.
Organizational training – this helps engineers understand how the different parts of an organization work together, so recommendations work within the context of the whole organization.